Privacy Policy
November 1, 2018
Spiral Rain (SR) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed to ensure those affiliated with Spiral Rain understand our commitment to privacy and our obligation to meet or exceed existing privacy standards.
We reserve the right to make changes to this Policy at any time. If you want to stay up to date with the latest changes, please revisit this page periodically. If, at any time, Spiral Rain decides to use any personally identifiable information in a different manner than stated when it was collected, users will be notified by email and given the choice to allow or deny the new use.
This Policy applies to Spiral Rain and governs all data collection and usage by us. By using www.spiralrain.ca, you consent to the data collection procedures described in this Policy.
Please note: This Policy does not apply to the collection and use of information by companies or individuals Spiral Rain does not control. If you visit a website we link to or mention, please review its privacy policy before providing personal information.
Information We Collect
You may choose whether or not to provide personally identifiable information. If you choose not to, you may be unable to register as a user or access certain services. This website collects various types of information, such as:
- Information automatically collected when visiting our website (cookies, third-party tracking, server logs)
- Non-personal demographic information such as age, gender, income, browser type, IP address, or operating system
- Browsing behavior to help us understand which products or services are most popular
Why We Collect Information and For How Long
We collect your data for the following reasons:
- To better understand your needs and provide requested services
- To fulfill our legitimate interest in improving our services and products
- To send promotional emails with your consent
- To invite you to participate in surveys or market research, with your consent
- To personalize your experience based on your preferences and online behavior
We store personal information only as long as necessary, based on relevance, legal requirements, consent, obligation to demonstrate compliance, and our legitimate interests.
Use of Information Collected
Spiral Rain does not sell, rent, or lease customer lists or personal information to third parties.
We use your information to:
- Operate our website
- Deliver requested services
- Inform you of new products or services
- Request your opinions through surveys or research
Third-Party Features
Spiral Rain uses third-party social media features including (but not limited to):
These services may collect your IP address and use cookies. Their use is governed by the third-party’s own privacy policies.
Currency Conversion Notice
By using our website, you agree that third parties may process your IP address for currency conversion. A temporary session cookie may store your currency preference.
Disclosure of Information
We may disclose information:
- As necessary to deliver requested services
- As described in this Policy
- In aggregate form (non-identifiable)
- As required by law
- To auditors who agree to confidentiality
- To enforce our Terms of Service
- To protect the rights and property of Spiral Rain
Non-Marketing Purposes
We may contact you for essential non-marketing issues (bug alerts, security concerns, account issues, or product changes). Notices may also be posted publicly if needed.
Children Under 13
We do not knowingly collect information from children under 13. If we become aware of such data, it will be deleted or parental consent will be obtained.
Unsubscribe or Opt-Out
You may unsubscribe from emails at any time by emailing info@spiralrain.ca.
To unsubscribe from third-party websites, you must follow their individual opt-out procedures.
Links to Other Websites
Our website may contain links to affiliates or other websites. Spiral Rain is not responsible for their privacy practices. Please review their privacy statements.
Notice to European Union Users
If you are located in the EU, your information will be transferred to Canada. By providing information, you consent to this transfer and handling under this Policy.
Your Rights as a Data Subject (GDPR)
Under GDPR, you have the right to:
- Be informed
- Access your data
- Request corrections
- Request deletion
- Restrict processing
- Data portability
- Object to processing
To exercise these rights, email info@spiralrain.ca.
Security
Spiral Rain protects your information online and offline. Sensitive data (such as credit cards) is encrypted. Access is limited to employees performing specific duties. Servers storing personal information are secured.
Acceptance of Terms
By using this website, you accept the terms of this Policy. Continued use after updates means you accept any changes.
How to Contact Us
Email: info@spiralrain.ca
Phone: 514-965-5267
Mailing Address:
Spiral Rain
245 De La Tamise
Trois-Rivières, QC
G9B 0S2
Canada